Outsourcing Advisory - Identifying High Value Opportunities
Your budgets are slashed; team size decreased, and now more than ever you feel the weight of your shareholders, investors and competitors bearing down on you. You're expected to do more than you've done before, with less support and less time available. Many companies are turning to outsourced vendors to stay competitive. But without the right expertise and knowledge, the results can be far from desirable.
Our vendor neutral approach can assist with outsourcing strategy, governance, vendor selection and negotiation to support goals for cost reductions, globalization and productivity improvements. We'll work with you to:
- Increase performance and efficiency from contracts, service agreements and outsourcing services
- Manage the RFP and vendor analysis processes based on our established framework
- Manage relationships and performance through effective governance
- Deliver weighted criteria and a unique scoring process including pricing analysis
- Reduce IT spend
- Establish Key Performance Indicators that will help assure that your vendors will continue to perform as expected
- Provide the analysis, education and performance drivers to better manage your outsourcing engagements and assess your opportunities
Our services focus on vendor excellence while significantly reducing operating expense. Through our established engagement model, we will help you through every stage of the vendor lifecycle, from initial sourcing to governance and performance improvement.
For more information about our services see "Why Hire A Sourcing Advisor?"
To find out if you are ready to begin outsourcing review our "Top Ten Considerations For Outsourcing Success"
Application Outsourcing Advisory
For technology companies, application development and support drives business processes. However, maintaining the necessary environment for this work and achieving timely, high quality products is stretching budgets. Through an effective outsourcing program organizations are transforming themselves and becoming increasingly focused on core functionality. Insight GP partners with you to create and implement strategies that can reduce costs by as much as 50 percent.
With a focus Engagement, Delivery and Quality Control we drive the very heart of efficiency, increasing time to market and vendor capabilities. Contact us to learn more.
Business Process Outsourcing Advisory
In the best of times, transferring fixed costs to variable costs is a distinct advantage. In periods of economic uncertainty, becoming better able to respond to changes in capacity and to reduce investments in assets is crucial. Just as important is ensuring that the key service provider you've selected is doing everything possible to continue your success. Insight GP manages those many risks by establishing and maintaining performance levels and specific objectives in cost, communication, security, response, and customer satisfaction. Through our Assessment, Selection and Transition model we balance the economies of scale with service delivery. Client interviews have repeatedly shown increased satisfaction at every level through this service.
Information Technology Outsourcing Advisory
Insight GP helps our clients determine the optimal IT service delivery model to secure the best price, performance, responsiveness, service quality and flexibility from your outsourcing partners. With a strong background in operations and technology, we provide support for all phases of the transaction lifecycle. Our service categories include Data Center Operations, Network Operations Centers (NOC), Service Desk, and Desktop Support.
Vendor Management
Our expertise and experience has created a standardized set of tools, processes and mechanisms to measure and manage strategic vendor relationships. Our 10 step operational process will measure and communicate the health your outsourcing relationships and establish new performance criteria. By designing and implementing effective governance and vendor management strategies, we have helped organizations achieve their business case objectives.
- Our expertise and experience has created a standardized set of tools, processes and mechanisms to measure and manage strategic vendor relationships. Our 10 step operational process will measure and communicate the health your outsourcing relationships and establish new performance criteria. By designing and implementing effective governance and vendor management strategies, we have helped organizations achieve their business case objectives.
- Design and deploy operational processes
- Relationship reporting & governance
- Annual performance reviews, dashboard tracking & health checks
Our Approach
Adopt Phase
A successful Outsourcing strategy requires a successful Outsourcing model. Our Framework takes you through the process of determining the customized Sourcing approach that best fits your needs.
Once the Sourcing strategy has been determined, we will help identify the right Outsourced partner that best matches your requirements. Insight GP has evaluated Offshore and Nearshore firms throughout the world to find the best in breed.
Implement Phase
Our Global Solutions Framework guides the IT infrastructure, internal processes and communication structures required in order for a business to successfully operate an Outsourcing model. A Pilot project is typically initiated to demonstrate the vendor's capability and ensure processes are successfully established.
Operate Phase
No longer is Outsourcing just an attempt to lower cost. A true offshore partner should add value to every aspect of your business. The Global Solutions Framework creates the necessary processes to effectively manage engagements and assure that true business value is achieved. Our Project Managers will establish Outsourcing success criteria unique to your organization that will be measured on a continuing basis.